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Privacy statement

Last updated: 6 September 2026

1. Introduction

ImmoCRM ("we", "us"). This statement explains how we process personal data when you visit this website or request a demo.

We process data under the General Data Protection Regulation (GDPR) and the Belgian Act of 30 July 2018.

2. Controller

The controller is:

ImmoCRM
Fluweelstraat 3, 9000 Ghent, Belgium
VAT BE 1040.442.487
Email: info@turboturtle.nl
Phone: +31 6 3496 5518

3. Data we collect

The demo form asks for name, office, email address, optional phone number, number of seats, and a message.

We may also see technical data needed to run the site, such as IP address, browser type, and the time of a request. We use those logs for security and to limit form abuse.

We set a functional cookie (pf_locale) for language. Details are in the Cookie policy.

4. Purposes and legal bases

We use personal data only for a stated purpose, on a legal basis in article 6 GDPR.

PurposeLegal basis
Answering a demo request and following it upLegitimate interest (art. 6.1.f GDPR) and, once we prepare an agreement, pre-contractual steps (art. 6.1.b GDPR)
Remembering language preferenceLegitimate interest: a usable website
Security, debugging, and limiting spamLegitimate interest
Legal retention, for example accounts once you become a customerLegal obligation (art. 6.1.c GDPR)

5. Retention

  • Demo requests: up to 24 months after the last contact, unless you ask us to delete sooner.
  • Server and security logs: up to 12 months.
  • Cookie pf_locale: up to 12 months.
  • Invoices and accounting records, if you become a customer: 7 years (Belgian retention duty).

6. Who we share data with

We do not sell your data. We only share it with parties that help us run the site and the demo request, and only for that purpose.

PartyPurposeLocation
Vercel Inc.Website hostingEU / US
Resend Inc.Sending the demo emailEU / US

We sign a processor agreement where needed. Public authorities receive data only when the law requires it.

7. International transfers

Some vendors may process data outside the EEA. In that case we rely on the EU-US Data Privacy Framework if the vendor is certified, or on the European Commission’s standard contractual clauses.

8. Security

We take appropriate measures: encrypted connections (HTTPS), limited inbox access, and a honeypot plus rate limit on the form. No system is fully watertight. If a breach occurs we follow article 33 GDPR.

9. Your rights

You can ask for access, correction, deletion, restriction, portability, or object. Email info@turboturtle.nl. We may ask you to identify yourself and we reply within 30 days.

10. Complaints

If you disagree with how we process data, you can complain to the Belgian Data Protection Authority (GBA), Drukpersstraat 35, 1000 Brussels, contact@apd-gba.be, www.gegevensbeschermingsautoriteit.be.

11. Children

ImmoCRM is for estate agencies, not for people under 16. If we process such data by mistake, email info@turboturtle.nl and we will delete it.

12. Changes

We may update this statement. The date at the top shows the latest version. For a material change we add a short note on the website.

13. Contact

Questions about privacy? Email info@turboturtle.nl or call +31 6 3496 5518.